Last Updated: 2nd January, 2026

Thank you for shopping with Ra-Ashfa Care. We are committed to providing high-quality, authentic Forever Living Products to support your wellness journey. Because the products we sell are consumable health supplements, personal care items, and sealed wellness goods, the following policy applies:

1. All Sales Are Final

Due to safety, hygiene, and product integrity standards, all products sold are non-refundable and non-returnable.

We cannot accept returns or issue refunds once a purchase has been completed, whether opened or unopened.

This policy ensures:

• Customer safety
• Product authenticity
• Prevention of tampering
• Compliance with health product regulations

2. Damaged or Incorrect Items

We only replace items if there is a verified mistake on our part, such as:

• The wrong product was delivered
• The product was damaged during delivery
• The order received does not match the order placed

If this occurs, you must notify us within 24–48 hours of receiving your order, including:
✔ A clear photo of the item
✔ A photo of the packaging
✔ Your order details

We will review the issue and provide a replacement if eligible.

3. No Refunds for:

• Change of mind
• Disliking the product
• Choosing the wrong product
• Ordering by mistake
• Use of the product with no desired result
• Allergic reactions (customers should review product ingredients before purchase)
• Third-party misuse or mishandling

4. Order Cancellation

Orders cannot be cancelled once they have been processed or shipped.

5. Authenticity Guarantee

All products sold by Ra-Ashfa Care are authentic Forever Living Products, sourced directly from approved channels.
We maintain high standards of product care and storage to ensure freshness and quality.

6. Contact Us

For concerns about a damaged or incorrect order, contact us at:
📧  raashfacare@gmail.com
📱 +233 24 827 5527